My Restaurant experiences

My Restaurant Experience at … Kahuna Burger Bar and Grill

My Restaurant Experience at … Kahuna Burger Bar and Grill

By: Stephanie L. Lopez

March 29, 2016

I visited kahuna Burger Bar and Grill to have lunch for the first time and it will be the last time I go there.  I woke up in morning to prepare my boys to school and then went to work.  I finished at lunch time and since I have no car I walked to Kahuna Burger because it was the nearest restaurant and I had never eaten there before.  I walked in at 12:04, I took a seat and waited 15 minutes to see the menu.  I asked for the grilled chicken wrap for $7.99 with rice and beans for an extra cost of $3.   There were two couples already eating when I walked in and then a family of four came in minutes after I made my order.  While I was waiting I drink my entire cup of water and even eat the ice.  I am waiting and 25 minutes later the entire family is eating and I am still waiting for my wrap, I got furious!  By the time I got my meal at 1:15 pm the family where leaving the restaurant and here I am just having my plate on the table.  I felt discriminated and that I was not a priority as a customer because I was local and not a guest on their hotel.  The server was talking about guys and eating with her friends.  I was too tired and frustrated of being there for so long, so I had to get up and go to her to pay my food.  Even that the wrap was good and she discounted the rice and beans off my bill, waiting on hour for a chicken wrap and some rice and beans is not worth it for me.  I will never eat there again.

Mi Experiencia en el Restaurante … kahuna Burger Bar and Grill

Por: Stephanie L. Lopez

29 de marzo de 2016

Visite Kahuna Burger and Grill a almorzar por primera y ultima vez.  Me levante temprano en la mañana para preparar a mis hijos para la escuela y después ir a trabajar.  Termine a la hora de almuerzo y como no tengo carro decidí caminar a kahuna Burger ya que era cerca y nunca había comido allí.  Entre a las 12:04, me senté y espere 15 minutos para tener el menú.  Ordene un wrap de pollo al grill por $7.99 y una orden de arroz con habichuelas por $3 extra.  Habían dos parejas comiendo cuando yo llegue y luego de haber ordenado mi comida llego una familia de cuatro.  Mientras esperaba me tome mi vaso de agua completo y hasta me comí el hielo.  Mientras estoy esperando durante 25 minutos veo q la familia entera estaba ya comiendo y yo aun estoy esperando por mi wrap, me puse furiosa!  Ya cuando me dieron mi orden eran la 1:15 de la tarde y la familia estaba saliendo del restaurante y yo aquí acabando de tener mi plato en la mesa.  Me sentí discriminada y que yo no era una prioridad como cliente porque no era una huésped del hotel.  La mesera estaba hablando sobre chicos con sus amigas q estaban comiendo allí.  Ya estaba cansada y frustrada de pasar tanto tiempo allí que tuve q ir a donde ella a pagar mi factura.  Aun cuando ella me descontó el arroz y el wrap si estuvo muy bueno, esperar una hora para un wrap de pollo no vale la pena para mí.  No volveré a comer allí.

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